UCS Manager errors due to Firmware Packages removal

by Oct 17, 2016Cisco, UCS

Reading Time: 4 minutes

UCS Manager is showing 309 errors because a Firmware Packages have been deleted but the references in the Host Firmware Packages (HFP) still exist.

ucs_errors

Appears that all of the errors show a cause of ‘image-deleted’. In the ‘Affected object’ the path where the error is originating is shown. In the first error it shows ‘org-root/fw-host-pack-HFP-2.2.7/pack-image-Cisco Systems|R200-1120402W|blade-controller’ The first portion ‘org-root/fw-host-pack-HFP-2.2.7’ is important because this is the path. The second part ‘pack-image-Cisco Systems|R200-1120402W|blade-controller’ is the component image which is missing.

A HFP resides in the ‘Servers’ tab. The referenced one can be found in ‘Servers – Policies – root – Host Firmware Packages – HFP-2.2.7’

ucs_faults_summary

Going to the referenced ‘Host Firmware Packages’ some of the components have a presence status ‘Missing’

hfp_227_detail

Below is a screenshot of the existing ‘Firmware Packages’. You can see that the ‘Firmware Package’ 2.2.6f exists for the ‘B Series’ and for the ‘Infrastructure’ but not for the ‘C Series’.

Important to notice is that ‘Rack Package’ 2.2.7b’ is not present for the ‘C Series’ as you can see in the next screenshot.

fp_overview

Going to the Host Firmware Package general page and looking in the assigned versions. You can see that ‘Rack Package’ 2.2(7b)C is assigned. In the above screenshot we saw that this package is not in the UCS Manager anymore.

hfp_227_selected

The rack package is empty. It was on ‘Rack Package’ 2.2(7b)C but because the Firmware Package was removed from UCS Manager this is showing blank.

hfp_227_modify_package_versions

Use ‘Show Policy Usage’ to look if the Host Firmware Package is used somewhere.

hfp_227_show_policy_usage

The Host Firmware Package is used in Service Profile Template ‘HP_FW_TEST_Cisco_Support_Case’

hfp_227_policy_usage_detail_in_use

Navigate to the Service Profile Template

spt_overview

Verify the Policy Usage

spt_hp_fw_test_cisco_support_case_show_policy_usage

It is not in use, so it is safe to delete the Service Profile Template

spt_hp_fw_test_cisco_support_case_policy_usage_detail

Delete the Service Profile Template

spt_delete

Going back to the Host Firmware Package and looking again at the policy usage

hfp_227_show_policy_usage

 

It is not in use anymore

hfp_227_policy_usage_detail_empty_detail

Delete the Host Firmware Package

hfp_227_delete

The previous actions made UCS Manager go down to 193 errors. The next ones are about the Host Firmware Package ‘default’. I don’t want to delete this Host Firmware Package ‘default’, so I will adapt this one so it doesn’t throw any errors anymore.

The following screenshot is not entirely correct as the package was already changed to the correct one (‘2.2(5d)C’ was ‘2.2(6f)C’ as you will see in a later screenshot) but I still wanted to show that I checked the Policy Usage first:

hfp_default_show_policy_usage

The Host Firmware Package ‘default’ is not used in a Service Profile Template, so it safe to change the assigned ‘Rack Package’.

hfp_default_policy_usage

Modify the Package version from the Rack package that was deleted

hfp_default_modify_package_versions

Set it to one that still exists

hfp_default_modify_package_versions_detail

Going back to the errors lead me to the next Host Firmware Package package, which was on a sub-organisation level. Looking at the components in the Host Firmware Package I see a presence of ‘Missing’ again

hfp_default_modify_package_versions

First I was going to modify the package version but I went to look if it was in use first.

hfp_dca_hyp_227d_show_policy_usage_in_use

It was in use by a Service Profile Template and went to see if the Service Profile Template was in use

spt_hp_update_ssd_to_fw_dm0t_show_policy_usage

It was not so I deleted the Service Profile Template and went back up the chain. The Host Firmware Package was not in use anymore. So I deleted the Host Firmware Package

hfp_dca_hyp_227d_show_policy_usage_empty

All references to Firmware Packages were corrected

As a result all faults are cleared:

ucs_errors_empty

Harold Preyers

Harold Preyers

Solution Architect

VMware Certified Advanced Professional - Network Virtualization Design 2021

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